Privacy policy

Effective Date: June 6, 2026

At Adoreable Scents, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book our mobile perfume stations, or interact with us directly. We operate in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect personal data from you in various ways, including when you visit our site, fill out a booking inquiry form, subscribe to our newsletter, or contact us via email.

  • Identity Data: First name, last name, and title.

  • Contact Data: Email address, billing address, telephone number, and delivery location (for mobile event setup).

  • Event Data: Date of the event, venue address, number of expected guests, type of celebration (e.g., Wedding, Hen Party, Corporate Event), and any specific custom preferences.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system used to access our website.

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes:

  • To Fulfill Contracts: To process your inquiries, provide formal quotes, manage your event bookings, and deliver our mobile bespoke perfumery services.

  • Customer Support: To respond to your questions, feedback, or requests for technical assistance.

  • Marketing Communication: With your explicit consent, to send you occasional promotional emails, newsletter updates, or exclusive offers regarding our interactive perfume bars.

  • Legal Compliance: To comply with standard accounting rules, tax obligations, or legitimate legal requests from government authorities.

3. Data Sharing and Third-Party Disclosures

We value your trust and do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share information with trusted third-party service providers who assist us in operating our business, under strict confidentiality agreements:

  • Payment Gateways: Secure third-party processors handle financial transactions safely.

  • Logistics & Staffing: Event coordinators or essential assistants who need event location details to set up the mobile perfume station.

  • Legal Obligations: If required by law, court order, or regulatory authority.

4. Data Security and Retention

We have implemented rigorous security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.

  • We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements (typically up to 6 years for business tax audit purposes in the UK).

5. Your Legal Rights

Under data protection laws, you have specific rights regarding your personal data, which include:

  • The Right to Access: You can request a copy of the personal data we hold about you.

  • The Right to Correction: You can request that we correct any incomplete or inaccurate data.

  • The Right to Erasure (“Right to be Forgotten”): You can ask us to delete your personal data under certain conditions.

  • The Right to Object/Restrict: You can object to the processing of your data or request restriction of processing.

  • To exercise any of these rights, please contact our data controller directly at hello@adoreablescents.co.uk.